Love to travel? When you’re working in the tourism industry it’s okay to daydream about holidays – it’s all part of the job!
But before you start your dream tourism job, study a SIT50116 Diploma of Travel and Tourism Management to gain practical skills and knowledge of the ever-changing travel industry.
This course is designed to give you real hands on experience, including the opportunity to work with local industry professionals. You will learn to co-ordinate tourism and travel operations, deliver quality customer service and even manage your own travel and tourism business.
This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification will give you the skills to work in operations management, marketing or product development within the Travel and Tourism industry.
You’ll learn to:
- Work with people to resolve customer issues
- Successfully sell tourism products
- Work one-on-one with customers
- Case manage tourism projects
- Source domestic airfares through Galileo and Virgin certification
- Access tourism opportunities for your local community
- Manage Inbound Groups
- Manage Inbound Sales
- Manage Incentives
- Tour Operations
- Manage Product
- Manage Reservations
- Retail Travel Agency
- Manage Visitor Information
- Course Structure
- Enrolment Info & Fees
SIT50116 Diploma of Travel and Tourism Management
The SIT50116 Diploma of Travel and Tourism Management has 23 units structured into 3 major clusters of learning. Each cluster contains units grouped into core study areas that are covered during the 8-month qualification. The tuition fee for this course is $5,000
The Student Entry Procedure.
The units within each cluster are outlined in the table below.
||Source and use information on the tourism and travel industry
||Provide advice on Australian destinations
||Assess tourism opportunities for local communities
||Establish and conduct business relationships
||Source airfares for domestic flights
||Provide visitor information
||Provide advice on international destinations
||Construct normal international airfares
||Provide specialist advice on cruises
||Identify and evaluate marketing opportunities
||Prepare and present tour commentaries or activities
||Enhance customer service experiences
||Package tourism products
||Interpret financial information
||Manage finances within a budget
||Prepare and monitor budgets
||Develop and manage quality customer service practices
||Manage diversity in the workplace
||Lead and manage people
||Implement and monitor work health and safety practices
||Monitor work operations
The college enrols monthly with induction and orientation sessions to get you started. Plus regular workshops and tutorials, so you can start learning when it suits you.
To apply, simply fill in the application form here.
Eligibility Requirements apply
What happens next?
Here’s what you can expect after you’ve applied.
- A course advisor will call to chat about your course and set up a time for you to get started.
- You will attend an information session and complete a Student Enrolment Agreement and Pre-Enrolment Profile.
- You will complete a Kick Start Workshop to get started in the course. If all your documentation is in order you will then be enrolled and ready to start studying!
For the more detailed study entry procedure please click here.
For important dates and fees please click here.